Shipping Policy
Effective Date: 09/05/2026
Thank you for shopping with Akalpam.
We are committed to delivering premium-quality traditional products safely and efficiently across India.
1. Shipping Coverage
We currently ship across most locations within India.
2. Processing Time
Orders are generally processed within:
1–3 business days
Orders placed on weekends or public holidays may require additional processing time.
3. Delivery Time
Estimated delivery timelines:
3–7 business days
Delivery timelines may vary depending on:
- location
- courier availability
- weather conditions
- festivals or public holidays
4. Shipping Charges
- Free shipping may be available on eligible orders and promotional offers.
- Applicable shipping charges will be shown during checkout.
5. Order Tracking
Once shipped, customers will receive:
- tracking details
- shipping confirmation
through email, SMS, or WhatsApp.
6. Packaging
Our products are carefully packed using hygienic, secure packaging methods to maintain freshness and quality during transit.
7. Delayed Deliveries
While we strive for timely delivery, Akalpam is not responsible for delays caused by:
- courier partners
- natural disasters
- strikes
- unforeseen logistics issues
8. Incorrect Address
Customers are responsible for providing accurate shipping information.
Akalpam shall not be responsible for failed deliveries due to:
- incorrect addresses
- incomplete contact information
- customer unavailability
9. Damaged Shipment
If your package arrives damaged:
- Contact us within 24 hours
- Share product photos and packaging images
Our team will review the issue and assist accordingly.